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TEFY Digital
For support, operations and sales teams

Build AI agents

Your team's repeat requests, handled around the clock, with a person approving the moments that matter.

Starting point
Scoped agent pilot from CAD 10,000
Price agreed before we start.
Does this sound familiar?
  • Customers wait hours for answers you already have
  • Your team re-types the same details into three systems
  • A chatbot you tried could talk but not act

An agent does three things

That is the whole idea. Everything else is making sure it does them reliably.

01

Listens

A request arrives by email, chat, phone or form. The agent understands what is being asked.

02

Looks things up

It checks your approved sources: policies, orders, documents, your CRM. Never the open internet unless you say so.

03

Acts, with your say-so

It drafts the reply or update. For anything that matters, a person on your team approves first.

Illustrative. How we work, step by step →

What you get

What you'll have at the end

We build agents that take one workflow off your team's plate: answering customers, finding the right policy, processing documents, or carrying out steps in your tools. Each one is tested on your own cases before it goes live.

  1. A working agent on one real workflow, connected to your tools
  2. Proof of how well it performs on your own cases
  3. Simple controls so your team decides what it may do
The process

How it runs

Typical durations; confirmed with your scope.
011 week
Scope
Pick the workflow, define success and failure cases
023–5 weeks
Build
Agent, integrations, approval flow, logging
031–2 weeks
Evaluate
Run against your test set, fix, agree thresholds
041 week
Launch
Deploy with monitoring and handover
Good to know

The pilot is designed so that even a "no" is useful: you keep the evaluation set, the integration work and a documented view of what the agent can and cannot do.

Not the right route if
  • Open-ended "do everything" assistants
  • Tasks with no acceptable error rate and no review step
  • Workflows where the underlying data is not yet available
Start with a fit call, or take the assessment to see whether an agent pilot or a Clarity Session is the better first step.

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